Why am I not receiving my email notifications?

There are a few reasons why you might not receive an email; the email may be going to your spam/junk folder or your email address may not have been entered correctly. Check the Stockie app to make sure all the details you have entered are correct for the low stock notifications you've setup.

Please also be aware that for instant notifications, once you have received an email for a product/variant, the next time you will receive the instant notification for that same product/variant is when the inventory goes back above the threshold and then subsequently falls back to the threshold.

Should you have any further issues with receiving notifications, please contact us via the support widget embedded in Stockie or email us at [email protected].